Privacy Policy

The information contained, or referred to, in this web site has been compiled for your convenience. Archers and its web developers have taken all reasonable care in producing this information, however, we cannot promise that is absolutely accurate.

You may download the information contained on this web site for your own personal use or in order to inform others about it, but otherwise you may not reproduce or modify the information contained on, or referred to in this web site without the written permission from Archers. Archers shall not be responsible for any eventualities arising from the use and download of such information.

Archers Body Corporate Management is committed to providing you with the highest levels of customer service. This includes protecting your privacy.

From 21 December 2001, we are subject to new sections of the Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of your personal information.

This Privacy Statement sets out important information about privacy protections which we extend to your personal information. It applies to any personal information you provide to us through our web site, your Body Corporate, or by any other agreement or arrangement.

As we are required by law to obtain your consent to the collection of sensitive information we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this statement or by any applicable State or Federal legislation.

We Collect Information From You In A Number Of Ways, Including:

• Directly from you,
• From third parties such as related companies, credit reporting agencies, or your representatives;
• From publicly available sources of information;
• From the organisations identified below under. When we disclose your personal information;
• From your Body Corporate;
• From our own records;
• When legally required to do so, for example, under the Body Corporate and Community Management Act 1997 or other relevant State or Federal legislation.How we use your personal information.

We Generally Use Your Personal Information To:

• Identify you;
• Provide the services you require;
• Administer and manage those services, including invoicing levies and collecting debts;
• Gain an understanding of your information and communication needs in order for us to provide you with better, more personalised services that are tailored to your needs;
• Inform you of ways the services provided to you could be improved;
• Research and develop our services;
• Maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.

When We Disclose Your Personal Information

We may disclose your personal information to other organisations. Where appropriate, these disclosures are subject to privacy and confidentiality protections and usually include:

• Your representatives (eg your authorised representatives or legal advisers);
• Our professional advisers, including our accountants, auditors and lawyers;
• Government and regulatory authorities and other organisations, as required or authorised by law;
• Our related companies.

Help Us To Ensure We Hold Accurate Information

We take reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide. That�s why we recommend you:

• Let us know if there are any errors in your personal information; and
• Keep us up to date with changes to your personal information such as your name or address.

You Can Access Your Personal Information

You have a right to access your personal information, subject to some exceptions allowed by law. In particular, the Body Corporate and Community management Act 1997. We require your request to be in writing for security reasons. Archers Body Corporate Management reserves the right to charge a fee for searching for and providing access to your information. We will respond to your query in a reasonable time.

How To Contact Us

If you have any questions in relation to privacy, please feel free to contact us:

Managing Director
Archers Body Corporate Management
Level 4, 97 Creek Street
Brisbane Queensland 4000
P 07 3002 2600
F 07 3002 2636
E brisbane@abcm.com.au

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