COMMUNITY EDUCATION SEMINARS – MACKAY NEXT WEEK! – ARPC CHIEF CLAIMS OFFICER INTRODUCED!

Australian Reinsurance Pool Corporation Chief Claims Officer introduced with preparations in full swing. We have launched our seminar series with the first NQ event on the re-insurance pool commencing next Thursday afternoon, 17^th of October in Mackay! This seminar series, we are featuring two major topics: Insurance: Affordability and Accountability (NQ) and By-Laws: The Good, the Bad, and the Ugly (SEQ).

In our North Queensland seminar series, our panel of experts will explore Insurance – Affordability and Accountability. They will explore the re-insurance pool touted to assist with making insurance more affordable and also accountability of the insurers and brokers entrusted to provide the best value insurance cover terms for clients. They will explain the current status of the re-insurance pool and how to best utilise the options. They will also detail what measures are in place to disclose who is actually receiving your payment for insurance cover, what service is provided at each stage to receive any payments for managing your insurance policy and compulsory payment disclosure requirements along with additional best practice requirements to be totally transparent.   

In case you missed the previous announcement, we introduced Laura Bos, General Manager of Strata Community Association (QLD), who will be speaking at all of our NQ events. You can view her introduction HERE. This week, we’re excited to reveal our second NQ Strata industry expert panelist, who will be joining Laura Bos in Mackay!

Introducing Jason Flanagan, Chief Claims Officer – Australian Reinsurance Pool Corporation

Jason Flanagan commenced working with ARPC on 7 February 2022. He has substantial experience across General Insurance Claims, Transformation and Customer functional areas within the insurance and the financial services industry.

His previous roles include Head of General Insurance Claims and Head of Customer Care and Regulatory Change at Westpac and an earlier stint with BT Financial Group as Head of Contact Centres and Head of Customer Relations. His role at ARPC includes ARPC’s Terrorism Reinsurance Pool as well as the Cyclone Reinsurance Pool, covering cyclones and related flood damage.

Jason has direct experience with natural disaster insurance claims management in Northern Australia, gained through his role as Head of General Insurance Claims with Westpac. He was also on the ground during the Townsville floods in 2019, where he gained firsthand experience about how such events impact local communities and the important role that general insurance plays in the community.

Want to hear Jason Flanagan talk about Insurance: Affordability and Accountability and how Bodies Corporate can navigate their way around these? He will be speaking at our Mackay region which you can register for now:

Mackay – Thursday 17th Oct, 4.30pm for 5.00pm start, Mantra Mackay – Register Here
Sunshine Coast – Thursday 24th Oct, 4.30pm for 5.00pm start, Maroochy RSL – Register Here
Townsville – Wednesday 30th Oct, 5.00pm for 5.30pm start, The Surf Club – Register Here
Cairns – Thursday 31st Oct, 5.30pm for 6.00pm start, Crystalbrook Riley – Register Here
Brisbane – Wednesday 6th Nov, 6.00pm for 6.30pm start, Broncos Leagues Club – Register Here

Our first seminar event kicked off on the Gold Coast on Wednesday, 9th October. Stay tuned for our event wrap-up and more information on the SEQ and NQ seminars, “Insurance: Affordability and Accountability (NQ)” and “By-Laws: The Good, the Bad, and the Ugly (SEQ).” All details will be shared in the upcoming weeks via our Smart Strata Update!

Throughout the series, our panelists will share insights, case studies, and practical advice to help strata owners, managers, and stakeholders navigate the unique challenges and opportunities in the realm of strata living.

If you have any questions, please email info@smartstrata.com.

We look forward to seeing you there.

The Smart Strata Team