Company Background

Billabong Pool Service & Supply Pty Ltd has been established on the Sunshine Coast since 1974 and was incorporated in 1978.  2018 marks the Companies 40th year of serving Sunshine Coast pool owners and operators with pool servicing, repairs, supplies and accessories.  Over the years we have grown from a small business employing two, to a major presence in the industry, now employing over 35.

Our shop fronts are fully stocked with the usual pool shop items as well as an extensive range of whole products and spare parts.  Staff are trained and fully able to provide answers to all of your questions.  If we don’t have what you need, it is highly likely we can get it quickly with long standing relationships with all major Australian manufacturers and pool equipment suppliers.  We use quality Taylors & electronic testing equipment to provide accurate water test results.  We pride ourselves on providing accurate advice on pool water testing, water balance, maintenance enquiries and pool problem solutions.

Billabong Pool Service is the Coasts’ largest supplier of Dolphin Robotic pool cleaners and was Dolphin Queensland Dealer of the year in 2016-17 and 2021-22, Australian Dealer of the year 2022-23.  Since introducing these products in 2010, this new technology has been widely accepted and embraced by home owners and Resorts.  Billabong are a Maytronics Elite Dealer offering accredited warranty & charged repairs on Dolphin products.  We have found that the robotic pool cleaning technology is becoming more the norm as a standard level of equipment for new and existing pools.  The time saving offered to Resort Managers by using this equipment is proving very valuable.

Accent Air, Rheem and Madimack Heat Pumps are all represented in our product range.  This equipment is supplied, installed and serviced by us regularly on Sunshine Coast pools.  We also sell, install and service hundreds of Sunbather & QIS covers, blankets and rollers.

Saftron pool handrails and ladders have become a large part of Resort pool equipment must haves.  Safe access to your pools by all paying guests is becoming a key selling point for properties across the coast, every year.  The Saftron range has been popular because of their poly coated construction, eliminates the need for expensive earthing.  In addition, they are available in a range of colour and profile options.

Billabong pool Service & Supply are not just another Pool Shop, but a committed technically based Pool Service Company. We hold a sound technical knowledge of water chemistry, water balance, pool equipment, Sunshine Coast climatic conditions and the Pool Industry in general.  Our aim is to build long-term relationships with loyal customers and assist in presenting pools in a safe and attractive condition that enhances the image of the property.

Billabong Pool Service & Supply are ‘The Pool Problem Solvers’.