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Email Etiquette – Top Tips

Email communication is an essential part of the day-to-day administration of a body corporate. It is how Lot owners can receive notices and submit their correspondence. Committees often use email to deliberate over email correspondence received and come to conclusions to then also instruct their strata managers to act. Just about anyone has the capability…

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Building Defects – Practical Tips

Alarming statistics published in November 2019 lay bare true of extent of Australia’s building defects crisis. In a study involving 212 buildings, Deakin University’s Nicole Johnston and Griffith University’s Sacha Reid found that 85% of new buildings in the multi-residential sector have at least one defect. Of the states surveyed, the worst performer was New…

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Utility Infrastructure Responsibilities

We often receive questions from owners, occupiers and committees about who is responsible for the maintenance of utility infrastructure within community titles schemes. Working out this responsibility is not always simple as the circumstances of a specific scheme may change the answer. This article highlights some common scenarios that bodies corporate experience in relation to…

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Decision-making timeframes

Timeframes are an integral part of most legislation – not just body corporate legislation – as they clarify obligations and remove the doubt that has the potential to create unnecessary conflict. For instance, under the Residential Tenancies and Rooming Accommodation Act 2008, a property owner must respond within 14 days from the date a tenant sends…

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Body Corporate Owners Survey

This is a callout to all Body Corporate Owners. We need you to help us, help you! To help us plan our news content for the year ahead, we are seeking your input on what topics matter to you the most. At Smart Strata we pride ourselves on delivering timely, relevant, and educational information to…

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Happy Holidays

As Christmas draws closer and business begins to wrap up for 2022 Smart Strata and our foundation partners Archers the Strata Professionals, Strata Compliance Solutions, Marsh Advantage Insurance and ARC Utilities Management wanted to take this opportunity to say a Merry Christmas and thank you for all your support this year. We started 2022, like…

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Balcony Maintenance Explained

When driving up and down the Gold Coast Highway, you would be remiss to overlook the many towering high-rise buildings that sprawl the coastline. What may be less discernible, however, is the balconies that extend from these buildings – and which provide a vantage point for owners and occupiers to marvel at the seashore. However,…

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Electric Vehicles ‘State of Play’ Report

Strata Community Association (SCA) is proud to officially launch its industry-leading Electric Vehicles in Strata – Phase 1 ‘State of Play’ Report. In response to the rapidly increasing demand for electric vehicles (EVs) in Australia, Strata Community Association (SCA) identified a critical need to investigate the significant, and unique challenges that are faced when attempting…

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Towing Order Explained

One of the most contentious issues in strata properties is the perennial problem of residents using visitor car parking spaces. While the sight of a resident’s car continually occupying a visitor space contrary to the by-laws can cause tensions to rise, there is no quick fix to enforcing those by-laws. Tempting as it may be,…

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Management Rights Reform FAQ’s

Enacting change to long-standing practices in any industry is difficult. Even when there is widespread support for sensible reforms, there will always be pockets of resistance. Often this is based on a misunderstanding of what is being proposed, and then misinformation is repeated and amplified by opponents to try to derail a reform process. That’s…

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