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Commissioners Corner: CCTV in Strata

Either a body corporate or an owner may wish to install Closed-Circuit Tele-Vision (CCTV) in a community titles scheme. Naturally, such a wish might raise several questions about body corporate and owner responsibility, as well as concerns about recording and privacy. While legal advice might be required to answer all questions, this article is designed to address some of the more common issues. This article has been prepared with the cooperation of the Queensland Police Service and explains the legislative requirements that apply to CCTV surveillance. Other information has been obtained from Legal Aid Queensland.

With the exception of the Body Corporate and Community Management Act 1997 (the Act) providing that “an occupier of a lot must not cause a nuisance in certain circumstances”, the body corporate legislation does not specifically provide for issues pertaining to CCTV surveillance in a body corporate. That said, if a body corporate sets up CCTV surveillance on common property, it has a legislative obligation under the Act to do so reasonably and in compliance with legislative requirements.

In Queensland, it is not illegal for someone to video you or your home, unless:
• they trespass on your land to do so (Summary Offences Act 2005, Section 11 – Trespass);
• they are videoing your private body parts or activities;
• they are recording a private conversation without your permission; or
• it amounts to stalking or domestic violence (Criminal Code Act 1899, Section 359A-F – Unlawful Stalking and Domestic and Family Violence Protection Act 2012, Sections 177-179 – Offences).

Recording private body parts and activities
If someone is in a private place, or doing a private act in circumstances where they would reasonably expect privacy, it is a criminal offence to film them without their consent. Private acts may include things like undressing, using the toilet, showering, bathing, or being intimate in a place where a person would reasonably expect privacy. It is also a criminal offence to film body parts without someone’s permission (this includes where underwear is covering their private body parts). (Criminal Code Act 1899, Section 227A – Observations on Recordings in Breach of Privacy)

Recording private conversations
In Queensland a person is not permitted to record private conversations that they are not involved in. Therefore, if CCTV surveillance is likely to capture a private conversation, the audio part of the recording system should be disabled and the surveillance equipment should be positioned to avoid the conversation being lip-readable. (Invasion of Privacy Act 1971, Sec 43 – Prohibition on use of listening devices. Sections 44 and 45 also relate to offences.)

CCTV surveillance must not cause a nuisance
As mentioned earlier, the Act provides that the occupier of a lot included in a Community Titles Scheme must not use or permit the use of the lot or common property in a way that causes a nuisance or interferes unreasonably with the use or enjoyment of another lot or the common property included in the scheme. Lot owners therefore have a responsibility to ensure that if they are allowed to install CCTV equipment on their property, it does not interfere with another lot owner’s use and enjoyment of their lot or common property.

Record keeping requirements
While body corporate legislation does not specifically make mention of video footage, adjudicators have made orders where footage from CCTV that is operated by the body corporate is a body corporate record. One such order is Xanadu- [2015] QBCCMCmr 381.

Bodies corporate should be aware of both the potential for footage to be a record and of the record-keeping requirements under the Act, and consider how they will manage these requirements if they are considering installing CCTV.

More information about record keeping can be found on our website.

In addition to the record-keeping requirements, there may be other requirements about who is able to install the CCTV. Again, bodies corporate should make their own, appropriate enquiries about this prior to any installation.

Reasonable camera placement
When positioning CCTV cameras for surveillance purposes, the person positioning the cameras should consider the primary purpose of the surveillance. Security is the primary purpose of most surveillance, so cameras should be installed to maximise:

• coverage of the main entrances and exits to the area under surveillance;
• any special ‘target’ areas (e.g. walls that are often vandalised, or rooms containing valuables); and
• the opportunity to identify any offenders (e.g. to easily see their facial features, height, or vehicle registration).

Cameras within easy reach can become targets for vandals, so placing cameras out of harm’s way is important. To ensure the correct exposure of an image, controlling the camera’s environment is also often necessary.

Cameras should not be placed to maximise opportunities to ‘spy on’ residents or their guests, but should be positioned for legitimate, reasonable, purposes only.

If an owner or occupier in a scheme can demonstrate that a body corporate’s decision to install a camera in a place, or facing a particular location, is unreasonable, they may be able to dispute it.

Before doing so, it is a legislated requirement for the owner or occupier to make reasonable efforts to resolve the issue themselves with the body corporate before lodging an application with the Office of the Commissioner for Body Corporate and Community Management.

Further information
For more information about keeping and accessing body corporate records, you can visit the Office of the Commissioner for Body Corporate and Community Management’s body corporate records webpage.

Anytime you would like to report a non-urgent crime or incident, or for general police enquiries, go to Online Reporting and Updates for select report types, or phone Policelink on 131 444.
Examples of non-urgent reports includes: wilful property damage offences, stealing offences, break and enter offences, stolen vehicles and lost property.

You can also contact Policelink through downloading the app.

This article was contributed by Chris Irons, Commissioner for Body Corporate and Community Management.

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  1. Randy

    Commissioners Corner: CCTV in Strata is a crucial topic that requires thoughtful consideration and discussion among strata communities. Closed Circuit Television (CCTV) has become a prevalent security measure in both commercial and residential areas, and strata complexes are no exception.

    The use of CCTV in strata has both pros and cons. On the positive side, CCTV can provide a level of security and deterrence against criminal activities such as theft, vandalism, and trespassing. It can also provide evidence in case of any incident or dispute. Moreover, it can help strata managers in monitoring and enforcing bylaws and regulations. In some cases, CCTV can even lower insurance premiums by providing evidence of security measures being in place.

    However, the use of CCTV in strata complexes is not without its drawbacks. One of the main concerns is privacy. Residents may feel uncomfortable with cameras recording their movements and actions in common areas. There is also the risk of misuse of CCTV footage, which can lead to legal and ethical issues. Additionally, installing CCTV can be expensive, and the ongoing maintenance and monitoring costs can add up.

    Given these pros and cons, it is important for strata communities to carefully consider the implementation of CCTV. Strata managers should consult with residents and seek their input before making any decision. Any decision should be made with clear policies and guidelines in place regarding the use, maintenance, and storage of CCTV footage. Additionally, it is crucial to ensure that CCTV is installed in compliance with any relevant laws and regulations.