NEW ONLINE BCCM TRAINING MODULES LAUNCHED
At Smart Strata, we know that confidence and knowledge are essential to good body corporate governance. Whether you’re a committee member, owner, resident, industry supplier, or strata manager, understanding how body corporate laws work can make your role more effective and less stressful and the new online BCCM training can help.
Queensland’s Office of the Commissioner for Body Corporate and Community Management (BCCM) have launched a new free online training program designed to help stakeholders better understand the key aspects of body corporate legislation and how it operates in practice.
If you want to contribute to your community in a meaningful way, with the knowledge that the everyday decision you need to make are compliant, this training is for you!
Who the New Online BCCM Training is For
While the training has been primarily developed with committee members in mind, it’s accessible to anyone with an interest in body corporate matters. This makes it a valuable resource for a wide range of stakeholders, including:
- Body corporate committee members.
- Owners and residents.
- Body corporate managers and caretakers.
- Property and building managers.
- Industry partners and suppliers.
- Investors and developers.
What the New Online BCCM Training Covers
The online program is designed to introduce you to the key principles of body corporate management and offer practical insights into your responsibilities. It’s not an accredited course, and completing it won’t result in a formal qualification, but it does provide a solid foundation of information.
Core topics include:
- Body Corporate Committees and Meetings – Roles, meeting types, processes and decision-making.
- General Meetings – How general meetings are called, run, and documented.
- Financial Management – Budgeting, funds (administrative and sinking), spending and reporting.
- Maintenance – Responsibilities for maintenance.
- By-Laws – Understanding the role, application and enforcement of by-laws.
These modules are structured to give an overview of legislative requirements and practical information you can apply in your scheme.
Additional Learning Options
In addition to the general training above, the BCCM also offers a separate dispute resolution training module. This covers ways to resolve disagreements within a community titles scheme, including:
- Self-resolution.
- Conciliation.
- Adjudication.
- Interim Orders.
There’s also training geared to schemes under the Building Units and Group Titles Act, which covers committee meetings and by-laws for those specific schemes.
How to Access the Training
The online training is completely free. All you need to do is register through the BCCM’s online training portal. Once registered, you can log in at any time to start or continue your learning.
Why It Matters for Your Scheme
Being equipped with up-to-date knowledge of body corporate legislation:
- Strengthens governance and decision-making.
- Helps avoid common legal and administrative pitfalls.
- Supports better outcomes for owners, residents and service partners.
- Encourages smoother operations across community titles schemes.
Smart Strata encourages all committee members and interested stakeholders to take advantage of this resource — particularly as legislation evolves and schemes grow in complexity.
Further Learning with Smart Strata
Alongside the free Queensland Government training, Smart Strata offers a range of short, practical online courses to support body corporate communities. Each course focuses on real-world application, with a certificate provided on completion.
- The Body Corporate Committee in Queensland.
- Strata Basics.
- New Strata Developments.
- Compliance.
- Management Rights.
These courses are designed to build confidence, improve understanding, and support effective governance across all types of schemes. For more information or access, speak with your Smart Strata team.
Article Contributed by the Smart Strata Team.

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Good afternoon
My friend has sent me this link to training. I am new to body corporate world and have been voted in as an ordinary member of the committee, about to be changed to Chairman.
Whilst I am familiar (from my career / now retired 18 months ago) with interpreting relevant employment legislations, I’ve had no involvement in Body Corporate until now. Any training would be greatly appreciated.
regards, Jen Male 0413 074 150